If you look after a facility, you already know the building gets dirty. The useful question is where and when. Which washrooms take the heaviest traffic, which entrance carries salt and gravel from November to April, which meeting rooms are booked back to back, which kitchen gets wrecked every Friday. A janitorial scope should be built from those answers, not copied from a generic checklist.
We clean offices, retail spaces, commercial buildings and other business facilities. The frequency is set with you, from daily service to a weekly visit, and the timing can be after hours so cleaning never competes with your staff or your customers. Before the first visit we agree what's in scope, so "done" means the same thing to both of us.
We're registered, bonded and insured, and our invoices are itemised. If part of the scope isn't getting the attention it needs, that's a specific line to talk about rather than a vague feeling that the place could be cleaner.
Scope of work
What a janitorial scope is built from
The exact list depends on the building. These are the areas a typical scope draws on, and each one gets its own frequency.
Floors
- Sweeping and vacuuming
- Mopping hard floors
- Machine scrubbing
- Ongoing hard-floor maintenance
Commercial carpet
- Routine vacuuming
- Spot and stain removal
- Scheduled deep cleaning
Deep cleaning runs on its own, longer cycle. How commercial carpet restoration works.
Washrooms
- Toilets, urinals, sinks and counters cleaned and sanitised
- Mirrors, partitions and fixtures
- Washroom floors
Kitchens and breakrooms
- Counters, sinks and tables
- Appliance fronts and handles
- Kitchen floors
Common areas
- Reception and lobby
- Hallways and stairwells
- Meeting rooms
Touchpoints, dust and waste
- Disinfecting high-touch surfaces: door handles, light switches, railings, shared equipment
- Dusting and surface cleaning
- Garbage and recycling removed
Schedules
Daily, weekly or after hours
Most buildings end up with a mix. Washrooms and garbage can't wait a week; deeper floor work usually can. Setting a janitorial schedule walks through how to decide.
Daily
Suits
Busy offices, retail floors, buildings with public washrooms
Washrooms, garbage, kitchens, entrances and high-touch surfaces every business day, with deeper tasks rotated through the week.
Weekly
Suits
Small offices and low-traffic spaces
One thorough visit covering the full scope. It works when headcount is low and the kitchen isn't in constant use. Two or three visits a week sits in between.
After hours
Suits
Anywhere cleaning would get in the way
Evenings after you close, or early mornings before you open. No vacuum running through a client meeting and no mop bucket in the lobby at nine o'clock.
Offices: what we'll ask before we quote
Small and mid-sized offices have their own details, and they're worth settling before the first visit rather than after the first complaint.
Access: how the crew gets in after hours, whether there's an alarm, and who holds the keys or fobs. Workstations: whether desks get wiped down or left alone, since plenty of offices want papers untouched. Boardrooms: when they're booked, so they're ready in time. Kitchens: what's included beyond counters, sinks and tables.
None of it is complicated. It just needs to be in the scope, so whoever is cleaning on a Tuesday night is working to what you agreed.
Where carpet fits
Routine vacuuming and spot cleaning are part of janitorial work. Restoring carpet that has greyed along the traffic lanes is a separate job with different equipment, usually scheduled a few times a year rather than every visit.
If your floors are mostly carpet, plan both together. Commercial carpet and textile restoration covers the deep-cleaning side: how it's scheduled around your hours, and why restoring carpet beats replacing it.